Author: Yasmin Hatfield

Sarah Baxter – Head of Customer Experience

Sarah joined the Amber Housing team in August 2023. She has a wealth of experience in Housing, Repairs and Contractor Management gained across a variety of organisations she has worked for during her career.

Sarah’s key focus for Amber Housing relates to Housing and the Repairs functions. She holds a BTEC National Certificate in Housing and a HNC Building Housing Studies Certificate.

In her spare time, Sarah enjoys spending time with her family, cooking, reading and loves to travel.

Jeff Driscoll – Head Of Growth & Asset Management

Jeff Driscoll delivers the Properties and Assets that Amber Housing is responsible for, and growth of the organisation through the purchase and management of new services and properties.

He joined Amber Housing in 2022, and has worked in the Housing sector for 30 years in a number of roles. Prior to this he held positions of Head of Asset Management managing the Asset management strategy for Newlon Housing Trust. He has experience as a surveyor, working his way up to Senior Surveyor at Harlow District Council, which involved preparing and delivering the planned works program, and developing the Asset management strategy for the organisation.

Regina Kyei-Mensah – Housing Officer

Regina joined Amber Housing in September 2022 as a Housing Officer and before that she worked with Community Options for 13 years, working with people with mental health needs.

Regina holds a BSc (Hons) in Psychology and an NVQ Level 3 in Health and Social Care.

Regina loves working in housing because she wants to make a positive difference in people’s lives.

Jane O’Reilly – Invoice Administrator

Jane is our Invoice Administrator based in Grantham. Jane ensures that repairs are delivered, charged and paid for on time. She has a wealth of experience in this area having previously worked for a local Property Management Company dealing with all aspects of Property Management.

Catherine Achard – Housing & Agency Contracts Manager

Telephone: 0207 866 2328

Originally from France, Catherine has a French qualification in Social Work and has over 22 years of experience working in Social Care settings in England. 

She joined Community Options, working with People with Mental Health needs, 15 years ago and has been with Amber Housing for 2 years.

She has specialised in Housing Management and housing-related support and has managed teams of Support Time & Recovery workers in the community.

She has a wealth of experience, extensive knowledge and understanding in supporting vulnerable people.

She holds a Level 4 Diploma in Management and a Level 5 Diploma in Leadership in Social Care.

Michelle Misiak – Executive Assistant

Telephone: 01476 590901

Michelle joined Amber Housing in 2021 and provides PA support to the Chief Executive and the leadership team, covering the areas of governance & policies, facilities & asset management, quality & compliance, health & safety and housing management.

Michelle has over 30 years of secretarial and administrative experience and has a legal background.  She has supported managers at all levels throughout her career, including at partner level.  She has a keen interest in learning and gained a BA(Hons) in Social Science, returning to study as a mature student.