Service Standards

What you can expect from us

We are committed to providing tenants, residents and other customers with an excellent maintenance and repair service.

Our service standards show you what you can expect when we carry out repairs and improvements to your home.

Our performance is monitored through customer surveys, by measuring our services against target response times for attendance to emergency, urgent and routine repairs.

Links | (Document) Service Standards – Repairs & Maintenance | Repairs & Maintenance